As Business Process Management, Monitoring, Analyzing and all the other slang is my area of work, or was more focused on it a year or so ago, I also try to keep up with latest trends and good sources for information.
I found this book on Kalahari and just thought it is the book for anybody in the Business Analyst or general Software space.
Also very good reviews on Amazon .
Workflow Modeling: Tools for Process Improvement and Application Development – Kalahari.net link
At last – here’s the long-awaited, extensively revised and expanded edition of the acclaimed and bestselling book, Workflow Modeling . This thoroughly updated resource provides proven techniques for identifying, modeling, and redesigning business processes, and explaining how to implement workflow improvement, this book helps professionals define requirements for systems development or systems acquisition. By showing how to build visual models for illustrating workflow, the book helps practitioners assess their current business processes and see where process improvement and systems development can take place. Leading author Alec Sharp is an internationally recognized expert in business process management and is in high demand as a speaker and seminar leader in the field.